Frequently Asked Questions
What types of mirrors does Mirror City sell?
Mirror City sells a wide range of premium mirrors, including bathroom mirrors, wall mirrors, full-length and large mirrors, LED mirrors, frameless mirrors, and custom-made mirrors, designed for Australian homes and commercial spaces. You can use filter to find your perfect mirror.
How long does delivery take from Mirror City?
Most in-stock mirrors are dispatched within 3–5 business days Australia-wide. Delivery time may vary slightly by location. Custom or made-to-measure mirrors may require additional production time depending on specifications.
Does Mirror City offer free shipping?
Yes. Mirror City provides free shipping across most of Australia on all mirror orders. Some oversized or specialised items may incur additional charges, which will be communicated before dispatch.
What should I do if my mirror arrives damaged?
If your mirror arrives damaged, please contact Mirror City within 24 hours of delivery and provide photos of the damage. We will arrange a replacement, repair, or refund based on the situation.
Can Mirror City make custom-sized mirrors?
Yes. Mirror City specialises in custom-sized mirrors, including large formats up to 2 metres, with options for LED, framed, metal-framed, and frameless designs. Contact our team for a free custom quote.
How do I hang a mirror safely?
Mirrors should always be installed using mirror-rated wall fixings, not picture wire or string, as mirrors are heavier. Mirror City also offers professional installation services in select areas.
What is a bevelled mirror?
A bevelled mirror features a sloped, polished edge around the perimeter, which reflects light and adds depth and elegance to the mirror’s design.
What is Mirror City’s return policy?
Mirror City accepts returns within 14 days of delivery, provided the mirror is unused, undamaged, and in original packaging. Custom-made or special-order items may be excluded — please check individual product terms.
How do I clean and maintain my mirror?
Use a soft, dry cloth for dusting. For deeper cleaning, apply a mild glass cleaner to the cloth, not directly to the mirror. Avoid abrasive materials or harsh chemicals.
Does Mirror City provide installation services?
Yes. Mirror City offers professional mirror installation across the Sydney metro area, with coordinated services available for other locations on request.
Commercial & Large Project FAQs
Does Mirror City supply mirrors for gyms, studios, and commercial spaces?
Yes. Mirror City supplies custom mirrors for gyms, dance studios, fitness centres, salons, hospitals, offices, retail spaces, and commercial fit-outs across Australia.
Can Mirror City manufacture mirrors for large commercial projects?
Yes. We manufacture large-format and custom mirrors for commercial projects, including LED mirrors, framed mirrors, metal-framed mirrors, and frameless designs, tailored to project requirements.
Do you handle bulk or multi-site mirror orders?
Yes. Mirror City supports bulk orders and multi-location projects, offering tailored pricing, coordinated logistics, and project-based solutions.
Do you provide site measurement and installation for commercial projects?
Yes. We offer measure, supply, and install services for commercial mirror projects in Sydney and can coordinate installations in other states.
How do I request a quote for a commercial mirror project?
You can request a commercial quote by contacting sales@mirrorcity.com.au with your project details, drawings, or dimensions. Our team will provide a tailored solution.